1. CORPORATE INFORMATION
In compliance with Spanish Law 34/2002, of 11 July, on information society services and electronic commerce, and in accordance with the requirements of Article 10 of the aforementioned Law, BigTranslation provides the following information: The owner of the website www.bigtranslation.com is Big Translation Agency S.L. with Tax ID Number: B40532194 and registered office at Avenida Paret del Patriarca 15, Postcode: 46113. Town: Moncada. Province: Valencia. Country: Spain. The email address for contacting the company is [email protected]
2. PROTECTION OF PERSONAL DATA
BigTranslation recognises the importance of protecting the privacy and rights of its users and guarantees the correct processing of their data in full compliance with current legislation.
Through bigtranslation.com, BigTranslation provides information about its services and offers the possibility of contracting them. Due to the purpose of bigtranslation.com, individuals who wish to contract the services of, or collaborate with, BigTranslation must have an account on the BigTranslation platform, which is acquired by completing the REGISTRATION form.
By simply visiting bigtranslation.com, users do not provide personal information nor are they obliged to do so.
Users agree to browse and use the content of bigtranslation.com in good faith.
In compliance with the provisions of the General Data Protection Regulation-EU-2016/679, approved by the European Parliament and Council on 27 April 2016, we inform you that by completing any form on bigtranslation.com, or sending an email to any of BigTranslation’s mailboxes implies acceptance of its privacy policy, as well as authorisation for BigTranslation to process the personal data provided by the user, which will be incorporated into the file owned by the Data Controller, registered with the Spanish Data Protection Agency (AEPD).
User data will be used to send informative notifications by email from BigTranslation, as well as information on the status and delivery of the user’s translations.
BigTranslation undertakes to maintain the utmost discretion and confidentiality regarding the information provided and to use it only for the purposes indicated.
BigTranslation assumes that the data has been entered by its owner or by a person authorised by the owner, and that it is correct and accurate.
This data will be entered into an automated file under the responsibility of BigTranslation, for the purpose of facilitating, expediting and fulfilling the commitments established between both parties. BigTranslation also informs you of the possibility of exercising your rights of access, which allows you to find out what personal data BigTranslation holds and, if so, to receive aresponse within 30 days, provided that the data is retained; rectification, which allows you to correct errors, modify inaccurate or incomplete data and ensure the accuracy of the information; opposition, which allows you to object to the data being processed; erasure, which allows inappropriate or excessive data to be deleted; restriction, whereby you can request that the processing of your data be restricted when you have exercised your right to rectify your personal data; and portability, so that you can obtain a copy of the personal data you have provided on the website in order to transfer it to other services. These rights may be exercised by contacting [email protected], providing a photocopy of documentation proving your identity.
BigTranslation will understand that the user’s data has not been modified, that the user agrees to notify any changes and that the user gives BigTranslation consent to use the data in order to maintain the relationship between the parties.
The submission of user data via the forms on bigtranslation.com is subject to the user having read and accepted the General Terms and Conditions and Privacy Policy.
In accordance with the provisions of Article 21 of Law 34/2002 on Information Society Services and ElectronicCommerce, BigTranslation requests consent to send advertising communications that it considers may be of interest to its users, by email or any other equivalent electronic means of communication, through the check box for acceptance of the General Terms and Conditions and Privacy Policy. This consent can be modified by the user at any time by contacting [email protected]
Therefore, the user is responsible for the accuracy of the dataand BigTranslation shall not be liable for the inaccuracy of its users’ personal data. In accordance with current data protection legislation, BigTranslation has adopted the appropriate security levels for the data provided by its users and has also installed all the means and measures at its disposal to prevent the loss, misuse, alteration, unauthorised access and extraction of such data.
BigTranslation informs users of bigtranslation.com that it is obliged to maintain professional secrecy regarding the personal data collected by the company through the forms on its website. This obligation shall continue even after the commercial or contractual relationship between both parties has ended, and under no circumstances may BigTranslation make public the personal data of its users without their consent. Children under the age of 13 cannot give their consent for a business to collect and process their personal data and therefore registration on bigtanslation.com is expressly prohibited for children under the age of 13.
3. SECURITY
BigTranslation has the highest security measures commercially available in the sector. In addition, the payment process operates on a secure server using SSL protocol. The secure server establishes a connection so that the information is transmitted encrypted using 128bit algorithms, which ensure that it is only intelligible and understandable by the user’s computer and that of bigtranslation.com. In this way, using SSL protocol guarantees:
1. That the user is communicating their data to the BigTranslation server centre and not to any other centre attempting to impersonate it.
2. That the data is transmitted in encrypted form between the user and the BigTranslation server centre, preventing it from being read or manipulated by third parties.
4. LINK POLICY AND DISCLAIMERS
BigTranslation is not responsible for the content of the web pages that the user may access through the links established on its websites and declares that under no circumstances will it examine or exercise any control over the content of other pages on the network.
Furthermore, it does not guarantee the technical availability, accuracy, veracity, validity or legality of pages outside its property that can be accessed through links.
BigTranslation declares that it has taken all necessary measures to avoid any damage that may arise from browsing bigtranslation.com. Consequently, BigTranslation is not responsible, in any case, for any damage that the user may suffer as a result of browsing the Internet.
BigTranslation is not responsible for damages of any kind caused to the user due to failures or disconnections in telecommunications networks that result in the suspension, cancellation, installation or interruption of the website service during or prior to its provision.
Access to bigtranslation.com does not imply any obligation on the part of the company to control the absence of viruses or any other harmful computer elements. It is the responsibility of the user, in all cases, to have the appropriate tools for the detection and disinfection of harmful computer programs.
BigTranslation is not responsible for any damage caused to the computer equipment, documents and/or files of Users or third parties during the provision of the service on the platform.
